Our Audiology Staff

Michelle Couture-Souvenir, Au.D. - Audiologist - Homestead, FL

Michelle Couture-Souvenir, Au.D.


Michelle Couture-Souvenir, Au.D. is the founder and owner of Hear 4 Kidz, Inc.(d/b/a Hear 4 U) and owner of Hear 4 U Inc., S.A.- Panama. Prior to venturing on her own, she served as a pediatric audiologist and rehabilitative services manager at the Miami Children's Hospital. Dr. Couture-Souvenir graduated with a B.S. from Central Michigan University in 1990, received a M.A. in Audiology from Wayne State University School of Medicine in 1992, a M.S. in Health Care Administration from Barry University in 1996, and a Doctorate in Audiology from Arizona School of Health Sciences in 2002. She is a member of ASHA and AAA, and holds a State of Florida professional license in Audiology.

Besides her many educational achievements, Dr. Couture-Souvenir has a passion for pediatric audiology and a tenacious drive towards humanitarianism. She has promoted an active involvement in two separate international humanitarian projects helping hearing impaired children around the World.

Marilyn D. Pimentel Roman, Au.D. - Audiologist - Homestead, FL

Marilyn D. Pimentel Roman, Au.D.


Dr. Pimentel has a B.S from the University of Puerto Rico in 2001, receive a M.S in Audiology from Science Medical Campus in PR in 2003 and a Doctorate in Audiology from Salus University in 2008. She is member of AAA, is Board Certified in Audiology and holds a State of Florida professional license in Audiology as well from the Common Wealth of PR. She speaks Spanish, English and Sign Language. She had been work as a sign language interpreter since 1997 and was Sign Language Professor at Sign Language Bachelor program at the Turabo University in Puerto Rico from 2008 to 2013. She has more than 10 years of experience as an audiologist mostly on pediatric population and she owns a audiology private practice in Puerto Rico since 2008.

Sonia Velez - Office Manager

Sonia Velez

Office Manager

Was born and raised in South Florida. She has a niece who is hearing impaired. This is how Sonia and Dr. Couture-Souvenir met. Her niece was diagnosed with a hearing loss by Dr. Couture-Souvenir. Since this time, Sonia had a passion to work with Hear 4 Kidz. Prior to working with Hear 4 Kidz, Sonia worked in customer service for 8 years.

In 2013 Sonia became a certified Audiologist’s Assistant. She desires to get her certification and an Hearing Instrument Specialist.

Jessica Fontanez - Office Assistant

Jessica Fontanez

Office Assistant

Jessica joined Hear 4 Kidz (Hear 4 U) in May 2013, as an office assistant. She was raised in Homestead, FL. She came to us with both a customer service and office management background. She desires to become certified as an Audiologist’s Assistant.

Magdaris Santiago, Au.D. - Audiologist

Magdaris Santiago, Au.D.


Dr. Santiago joined us, with 24 years of experience in both pediatric and adult audiology, in August 2016. She received an M.S. In audiology from Florida State University and her Au.D. From the University of Florida. She completed her undergraduate studies at the University of Puerto Rico. Dr. Santiago spent 20 years as an educational audiologist with Miami Dade County Public Schools. Most recently, she provided her services to a nonprofit agency in South Florida, serving both pediatrics and adults.

Willie Sosa - Office Assistant/Audiologists assistance

Willie Sosa

Office Assistant / Audiologists assistance

Willie joined our staff in May 2014, as an office assistant. He was raised in Miami Florida. Willie came to us with a background in customer service. He recently received his certification as an audiologist's assistant. Will he enjoys very much working with hearing aids.

Stephanie Fajardo - Office Assistant

Stephanie Fajardo

Office Assistant

Stephanie joined our staff in August 2016. Stephanie comes to us with a background in customer service. She grew up in South Florida. She enjoys working with the patients and with hearing aids. She desires to become a certified audiologists assistant.

Edward Lafaye - Regional Director

Edward Lafaye

Regional Director

Edward Lafaye joined Our team in April 2016. He comes with 30 years of experience in retail management. Edward is from New York and was raised in Bayamon, Puerto Rico. Edward believes in good efficient communication, emphasizing the importance of being a good listener. As a son of hearing impaired parents , as a father of two boys with hearing impairment and having profound hearing impairment myself I personally understand hearing impairment and its challenges in all aspects. Edward has experienced many challenges due to his hearing loss over the years working in customer service; he refused to let his hearing impairment become an obstacle. He has been able to educate many that hearing impairment does not have to be an obstacle. He is excited to combine his professional and personal experiences to enhance Hear 4 Kidz, Inc. (d/b/a Hear 4 U).

Jonathan Shaw, Audioprosthologist, NBC-HIS

Jonathan Shaw

Audioprosthologist, NBC-HIS

At Surfside Hearing Aid Center, we want to make sure you never miss those once in a lifetime moments. We are a full-service hearing aid center group committed to your hearing and communication needs. We carry all major brands of hearing aids. Surfside Hearing Aid Center is locally owned and operated by Audiologist Jonathan Shaw and Dr. Michelle Couture-Souvenir. We have provided our customers with exceptional services and affordable rates since 1984. Whether you want advice about hearing, require a diagnostic hearing evaluation or seek an expert hearing aid fitting, the hearing professionals at Surfside Hearing Aid Center are ready to service your needs. We will do so with integrity, competence and friendly personal attention.

For over 30 years Jonathan Shaw Of Surfside Hearing Aid Center has been serving the Miami-Dade Community.

Jonathan Shaw has fitted and dispensed over 10,000 hearing Aids, so don't trust your hearing problem to just anyone.

Hear 4 U - Panama

Lic. Alexeis A. Serrano - Fonoaudiologist

Lic. Alexeis A. Serrano


Alexeis is a licensed Fonoaudiologist in the Republic of Panama. He joined our staff in May 2011. He comes to Hear 4 U with 6 years experience in diagnostic audiology (pediatric and adult) and proficiency working with hearing devices. He graduated with honors in 2005 from University of the Americas in Panama City.

Lic. Isabel Batistat - Office Manager

Lic. Isabel Batistat

Office Manager

Isabel Batista is the receptionist at Hear 4 U Panama. She joined Hear 4 U with education and experience in English Studies, Graphic Design, and customer service.

Irina Najera - Office Assistant

Irina Najera

Office Assistant

Irina joined our Panama practice in October of 2013. She joined us with a strong background in Customer Service and is a great addition to our team. She is also bilingual.

We care for your Hearing health.

Hear 4 U offers hearing aids and hearing healthcare services including hearing screening, hearing evaluation and tinnitus treatment in Miami, Homestead, Key West and Surfside FL also serves Panama and Dominican Republic with two offices.

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